11 Brand Language Skills AI Gets Wrong.
AI is a not a brilliant writer. In my many experiments trying to make AI fit the language a brand will use in its positioning (including mine), here is what I’ve found.
How to Lead a Culture of Creativity.
Creativity is a big asset. But it is also a big risk for business. Here's two resources to better manage it.
How to Fix Your Culture Using the Experience-Suite
The Experience-Suite is a clear map of the relationship between Brand, Product, Phygital and Digital assets and the needs of Consumers, Users, and Employees.
The Survey Epidemic: Why Your Market Research is Killing Your Brand Value
Market research is failing. Most surveys are rubbish that drift brands away from their customers. Learn the 3 research methodologies that actually work for leaders.