Organisational restructures happen. But they also tell you a great deal more than you’d expect about the CEO, the board and the workplace culture.

AI is a not a brilliant writer. In my many experiments trying to make AI fit the language a brand will use in its positioning (including mine), here is what I’ve found.

Creativity is a big asset. But it is also a big risk for business. Here's two resources to better manage it.

It's a topic that is likely to keep any forward-thinking CEO up at night.

The Experience-Suite is a clear map of the relationship between Brand, Product, Phygital and Digital assets and the needs of Consumers, Users, and Employees.

Market research is failing. Most surveys are rubbish that drift brands away from their customers. Learn the 3 research methodologies that actually work for leaders.

AI is great and all. But the employee experience is still grappling with the same issues it was back in 2005.